Reservations and group bookings
Bookings before arrival, from your booking page, booking sites, phone or email.
- 1Press Add a reservation: guest name, dates, number of guests, room (or leave it for later), meal plan and agent.
- 2Group booking? Tick more rooms under Group rooms. All the rooms are booked together, or none if one is taken.
- 3Send the guest the pre-arrival link. They fill in their arrival time and passport details before they come, so check-in takes seconds.
- 4On the day, press Check in next to the reservation.
If a guest cancels, cancel the reservation too, so the room shows free on your booking page and, after the next sync, on booking sites.