Reservations and group bookings

Bookings before arrival, from your booking page, booking sites, phone or email.

  1. 1Press Add a reservation: guest name, dates, number of guests, room (or leave it for later), meal plan and agent.
  2. 2Group booking? Tick more rooms under Group rooms. All the rooms are booked together, or none if one is taken.
  3. 3Send the guest the pre-arrival link. They fill in their arrival time and passport details before they come, so check-in takes seconds.
  4. 4On the day, press Check in next to the reservation.

If a guest cancels, cancel the reservation too, so the room shows free on your booking page and, after the next sync, on booking sites.